Phone calls are at the heart of our business. Everything we do is focused on optimizing your caller engagement, every time the phone rings. We deliver real-time caller intelligence, at the moment of contact, that improves decision quality and boosts revenue. We empower our customers through our proprietary Pulse platform with three primary components, working in unison.
A smartnumber from Sendify is a supercharged telephone number that works on any phone system or mobile device. It scores each inbound call on relevant buying dimensions, intelligently filters inbound callers based on those dimensions, and records all that data to your private cloud for analysis.
Callers that don’t meet a specific score can be filtered out completely or routed to another team member instantaneously. With 50 prebuilt buying dimensions (and custom ones available) from almost any area code, a smartnumber will elevate the way you engage each phone contact.
WhisperIQ is caller-specific intelligence that is delivered to your phone (as an “audio whisper” that only you can hear), before you’re connected to an inbound call. With WhisperIQ, you will be armed with actionable data, on every inbound call, to better engage callers and boost performance.
Essentially, each “whisper” is big data on the caller reduced to an actionable score. WhsiperIQ augments your caller engagement experience. Now, when the phone rings, you will have the intelligence to make real-time revenue optimization decisions.
Callerscience is “big data” analytics that identifies who your customers are and how to get more of them. Callerscience processes and aggregates inbound call data, joins that data with demographic profiles, and presents valuable insights about your caller-base, securely and auto-magically in your portal.
Data driven insights will bring all that big data to life. See the aggregated profile of your caller-base from hour to hour or even month to month. Drill in to see each individual caller profile. Best of all, Callerscience just works! Getting to know your customers can’t be easier.
More sales. It’s what happens when your phone rings. So, what are you doing to optimize your caller engagement? Sendify arms you with the intelligence critical to your business, at the moment the phone rings, that can turn phone calls into cash flow.
The moment your online shoppers pick up the phone and call you, all the web analytics data you have about them disappears. Sendify bridges that void. By delivering caller data to you, the moment the phone rings, you have the intelligence to make real-time revenue boosting decisions in the offline world.
Stocking the wrong merchandise is a retailer’s worst nightmare. Steep discounts and lost revenue are just the tip of the iceberg. With Sendify, you can track and adjust to the shifting profiles of your customer-base. Knowing who your customers really are can eliminate merchandising surprises.
Prospecting is time consuming. More often, leads are outdated and inaccurate. Sendify captures every caller data, stores them for analysis, and delivers insights that can be appended to your prospect lists. Now, when the phone rings, your prospect lists are updated and better yet – scored.
Tired of no shows? Sendify’s buying dimension – Eating Out Score – can help you numerically gauge the quality of a reservation, at the moment it’s made. Armed with this intelligence, you may require a $50 credit card guarantee for a “low quality” reservation as part of the cancellation policy.
How would knowing the length of a caller’s commute boost profits? If you were armed with Sendify’s buying dimension – Gas Up Score – your decision to reduce sedan inventory (since 62% of callers in the past month reported long commutes) would have lowered flooring costs, leading to higher profits.
Tenant prescreening is as simple as giving out your smartnumber. With Sendify’s buying dimensions – Renters Ratio and Housing Cost Score – you can quickly determine which units or complexes are suitable for the caller, before the call connects. This can streamline your process and reduce costs.
Sendify is currently in private beta. We’re looking for critically-thinking early adopters to test our services and features in the real world. If you’re up for it, please complete the form below and we’ll be in touch within 48 hours.